Shipping Policy

Thank you for shopping with Tranquil Soul Crystal Boutique.

Where We Ship

We proudly ship physical products within Canada.

Due to the complexity of cross-border duties, tariffs, and customs requirements, physical products are currently available for Canadian shipping only.

Our digital Crystal Foundations eBooks are available worldwide and are delivered electronically after purchase.

Order Processing

Orders are carefully packed and shipped within 3–5 business days.

Processing times may vary slightly during holidays, sales, market weekends, or busy periods. Custom crystal requests and handmade jewelry orders may require additional preparation time. We will contact you if your order requires extra time before shipping.

Shipping Rates

Shipping costs are calculated at checkout based on the size, weight, and destination of your order.

Tracking

Tracking information will be provided when it is available through the selected shipping service. Please ensure that your shipping address is entered correctly at checkout.

Tranquil Soul Crystal Boutique is not responsible for delays caused by postal carriers, weather, holidays, incorrect addresses, or circumstances outside of our control.

Local Pickup

Local pickup may be available in Strathmore, Alberta. Details will be provided when this option is available at checkout.

Digital Products

Digital products, including Crystal Foundations eBooks, are not physical items and do not require shipping. They are available for download after purchase.

Questions About Your Order

For questions about shipping, local pickup, custom orders, or an existing order, please contact Tranquil Soul Crystal Boutique through our Contact page.

Thank you for supporting our Canadian small business.